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FAQ: Not Working Issues
My new laptop battery is not working!! What's wrong?
The battery will run the computer but the ‘fuel gauge’ does not register or recognize anything. What is wrong?
Why won’t my computer start up (wake) with the battery inserted?
Why doesn’t the battery charge overnight in my notebook?
The notebook shutdown automatically, What could be wrong?
My new laptop battery is not working !! What's wrong?
New batteries are usually shipped in a discharged condition and must be charged before use. It is recommended that Li-Ion and NiCd batteries receive an initial overnight charge (approximately twelve hours), whereas NiMH requires 24hrs. Refer to your computer manual for charging instructions. Rechargeable batteries should be conditioned before normal use by ensuring they are charged and then fully discharged for the first 3 to 4 charge cycles. This allows the batteries to reach their full capacity.- TOP
The battery will run the computer but the ‘fuel gauge’ does not register or recognize anything. What is wrong?
Check if your battery is a ‘SMART’ battery, which will interface with the computer's software. Not all batteries have a 'SMART' option. If it has a fuel gauge, then it is probably a ‘SMART’ battery. Most new notebook computer batteries are ‘SMART’ which means that they have internal microprocessors that will allow the battery and the computer to communicate. If you establish that your battery is a ‘SMART’ battery and the fuel gauge does not work properly, then the battery may be faulty.- TOP
Why won’t my computer start up (wake) with the battery inserted?
Make sure that the battery is properly inserted and has sufficient charge. If this does not work, consult your computer manual.- TOP
Why doesn’t the battery charge overnight in my notebook?
Make sure the notebook computer is receiving power (Is the AC Adapter plugged in correctly?). With the battery installed in the computer and the AC adapter connected check whether the battery ‘fuel gauge’ and laptop are displaying a charge light. If not the battery, the power system in the notebook, or the AC Adapter may be defective. You should take your machine to repair shop that can test the relevant components.- TOP
The notebook shutsdown automatically, What could be wrong?
Firstly plug in the AC adapter/Charger into the laptop and turn the machine on. Check the bios Power Management settings, they may be set to turn the laptop off when the battery reaches a certain level. In this case you should make sure the battery has sufficient charge by leaving the laptop (with battery installed) connected to the mains for at least one hour. If these steps do not help solve the problem consult your laptop manual. AMD provide technology called PowerNow! which is useful Power Managment software for AMD users.- TOP